Privacy

Privacy statement

Recipes for Word recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.wizardsforauthors.com. The Site is operated by RFW Software (a Recipes for Word company.)

If you have questions or concerns regarding this statement, you should first contact our site coordinator via our support page at http://WizardsforAuthors.com/Support/

Identifying Information. In general, you can visit the site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Recipes for Word requests identifying information when you:

  • Register on any of our web sites.
  • Place an order.
  • Provide feedback to an online survey or tell us about an idea or suggestion.
  • Participate in a rebate program, contest, or other promotional offer.
  • Request a special service.
  • Request information or files from technical support or customer service.

In these instances, RFW Software will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a mailing from us, you will always be able to “unsubscribe” to these mailings at any time.

What RFW Software Will Do With Your Information.

If you choose to give us personal information for any of the purposes above, this information is retained by RFW Sofware and will only be used by us to support your customer relationship. We will only contact you if further information is required from you to complete a service. From time to time, we may inform you of upgrades or updates to your software, some of which are free. If you wish not to avail yourself of this, inform us and we will note it in your file.

What Others May Do With Your Information. Recipes for Word does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations.

On-line Store. Our on-line Store is designed to give you options concerning the privacy of your identifying information. This information is securely passed to our funds transfer agent, PayPal, to expedite the order process. You need NOT to have a PayPal account. We only collect name, address, email address, and other noncredit information. We NEVER retain credit card information; however, we do transfer, to PayPal, that information via a secure web site where that encrypted information is required to make a purchase. You may feel safe if the site address begins with https: and the padlock image on your browser is displayed closed.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly. We will not call you except to clarify an order, or to respond to your request for assistance.

Third Party Links. RFW Software does provide links to other sites, e.g., Amazon.com. Other Internet sites and services have separate privacy and data collection practices. Once you leave WizardsforAuthors,com, RFW Software cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies. At times, we will use a feature on your web browser to send your computer a “cookie”. We use cookies to retrieve information to auto-text certain forms to relieve you of typing that information repeatedly. We only use cookies to enhance our sites, and to give you better, more personalized service while in our web site.

Children’s Privacy Protection. RFW Software is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy. RFW Software/Recipes for Word may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

RFW Software
11376 Broadview Drive
Moorpark, CA 93021

Credit Card Security.
We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies – PayPal.

If you choose to use a PayPal account, your personal credit card information will not be given to RFW Software. If you choose to use a direct credit card purchase, we don’t retain your information. It is encrypted and sent to the credit card processor and your bank over a secure line. We do NOT retain your credit card information.